Contact Korean-Skincare Arabia: We’re Here to Help
Get in Touch with Our K-Beauty Experts
Whether you have a question about shipping from Seoul, need a K-beauty routine consultation, or want to verify a product batch code, our team is ready to assist you. At Korean-Skincare Arabia (KS Arabia), we prioritize transparent communication and fast support for our GCC community.
Regional Support Channels
We provide localized support across the Middle East to ensure your experience is seamless.
| Channel | Contact Detail | Response Time |
| WhatsApp Support | +971 55 710 5016 | < 30 Minutes (9 AM - 9 PM) |
| Email Inquiries | hsupport@korean-skincare.ae | < 24 Hours |
| Returns Hub | Dubai, United Arab Emirates | 5-7 Business Days |
| Social Media | @koreanskincarearabia | Mon-Fri Support |
Our Strategic Locations
To ensure 100% authenticity and local trust, we operate from two primary hubs:
Seoul Fulfillment Center (Global Headquarters)
All orders are picked, packed, and dispatched from our main warehouse in Seoul, South Korea. This direct-from-source model is how we ensure every item you receive is guaranteed authentic and fresh from brands like COSRX, Anua, and Beauty of Joseon.
Dubai Regional Office (GCC Support)
Our Dubai-based team manages all GCC customs coordination, local returns, and regional customer service. Having a local presence in the UAE allows us to offer faster resolutions and a safer shopping experience compared to global marketplaces.
