Terms of service
Welcome to korean-skincare.ae. These Terms of Service govern your use of our website and services. By accessing or making a purchase on our site, you agree to the terms outlined below. If you do not agree with any part of these terms, please do not use our website.
1. General Information
korean-skincare.ae is owned and operated by CEPHYR FZ-LLC, a company operating in the United Arab Emirates with sourcing and fulfillment operations based in Seoul, Korea.
We specialize in offering 100% authentic Korean skincare products, shipped directly from Seoul to the UAE, and distributed across the UAE and GCC via our trusted courier partners, with doorstep delivery for every customer.
We reserve the right to update or modify these Terms at any time without prior notice. It is your responsibility to review them periodically.
2. Product Authenticity & Availability
-
All products listed on our website are genuine and sourced either directly from Korean skincare brands or from authorized distributors.
-
Product availability is subject to change without notice. We reserve the right to discontinue or replace any product at any time.
3. Pricing & Payment
-
All prices are listed in AED (United Arab Emirates Dirhams) and include VAT, where applicable.
-
We accept major credit/debit cards, secure online payment gateways, and Cash on Delivery (COD) for eligible orders.
-
We reserve the right to change prices at any time without prior notice.
4. Shipping & Delivery
-
Orders are shipped from Seoul, Korea to our UAE sub-warehouse, and then delivered to customers across the UAE and GCC using local courier partners.
-
Our standard delivery timeframe is 5–7 business days. However, delivery times may vary based on your location, order volume, and courier performance.
-
We are not responsible for shipping delays caused by courier companies, customs processing, or other unforeseen logistical issues.
5. Refunds & Returns
Refunds are only available under specific conditions related to product authenticity concerns. Please review our full Refund Policy for detailed eligibility requirements, timelines, and instructions.
6. User Conduct
By using our website, you agree not to:
-
Use the site for any unlawful or fraudulent purposes.
-
Attempt to interfere with or compromise the security or functionality of our website.
-
Submit false, misleading, or inaccurate information.
7. Intellectual Property
All content on this website — including but not limited to images, logos, product descriptions, branding, and designs — is the intellectual property of korean-skincare.ae. Unauthorized use, reproduction, or distribution of our content is strictly prohibited without written permission.
8. Limitation of Liability
To the fullest extent permitted by law, korean-skincare.ae shall not be held liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of our products.
9. Governing Law
These Terms of Service are governed by the laws of the United Arab Emirates. Any legal disputes shall be resolved through the appropriate courts within the UAE.
10. Contact Us
If you have any questions regarding these Terms or need assistance, please contact us:
📧 Email: support@korean-skincare.ae
💬 Live Chat: Available on our website during business hours