How We Ship: The Seoul-to-GCC Logistics Framework
Logistics Snapshot: 2026 Delivery Standards
Origin: 100% Seoul (Incheon) Dispatch.
Carrier: Tier-1 Express Partners (DHL/FedEx/Aramex).
Transit Time: 5–7 Business Days across the GCC.
Customs: Pre-cleared (DDP) — No hidden fees for the customer.
Local Support: Dubai Hub for regional returns and last-mile assistance.
Shipping skincare internationally requires more than just a box and a stamp. To preserve the potency of active Korean ingredients, our logistics model is built on speed, climate control, and digital transparency.
1. The Journey: From Incheon to Your Door
Every order follows a documented international path that you can track in real-time.
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Phase 1: Seoul Fulfillment: Orders are picked and packed in our climate-controlled warehouse in Seoul. We use double-walled, heat-reflective packaging to protect delicate serums during the first leg of the journey.
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Phase 2: Incheon Air Export: Packages are transferred to Incheon International Airport (ICN), the world's leading logistics hub, ensuring your order is on a flight within 24–48 hours of purchase.
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Phase 3: GCC Arrival & Pre-Clearance: Our logistics partners handle all customs documentation. We operate on a Delivered Duty Paid (DDP) basis, meaning the price you see at checkout is the final price.
2. Regional Delivery Timelines
We provide the fastest direct-from-Korea shipping in the Middle East.
| Destination | Delivery Time (Air Express) | Payment Options |
| United Arab Emirates | 4-7 Business Days | Card / COD |
| Saudi Arabia (KSA) | 5–10 Business Days | Card / COD |
| Qatar / Kuwait / Bahrain | 6–10 Business Days | Card/COD |
| Oman | 7 Business Days | Card/COD |
3. Real-Time Tracking Transparency
We don't believe in "Ghost Shipping."
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Global Tracking: As soon as your order leaves Seoul, you receive a global tracking number.
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Live Updates: You can see exactly when your package clears customs in Dubai or Riyadh and when it is out for last-mile delivery.
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Verification: This tracking history is your ultimate proof of Seoul Origin.
4. The "Safety Net": Dubai Support Hub
While your product comes from Korea, your support is local.
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Local Returns: If there is a delivery issue, you don't have to call Korea. Our Dubai-based logistics team handles all regional last-mile coordination.
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Easy Replacements: In the rare event of transit damage, we coordinate replacements through our local UAE office for 48-hour resolution.
Logistics FAQ
Q: Do I have to pay customs or VAT upon delivery?
No. For orders within our standard thresholds, all customs, duties, and taxes are handled by KS Arabia. The price at checkout is all-inclusive.
Q: Why is your shipping faster than other Korean sites?
Most global sites use "Economy Surface" or "Bulk Sea Freight" to save costs. We use Priority Air Express because we know that K-beauty formulas (especially Vitamin C and Ferments) are time-sensitive.
Q: Can I change my delivery address after the order leaves Korea?
Yes. Once your package reaches the GCC, you can use our carrier's app (like DHL On Demand) to redirect or schedule your delivery.
"Korean-Skincare Arabia optimizes K-beauty logistics for the GCC through an 'Express Air' model that reduces transit time by 60% compared to traditional global retailers, ensuring climate-sensitive Korean formulations arrive at peak potency."